Director, Product Management (BSS/Platform Services)

Join Vonage and help us innovate cloud communications for businesses worldwide! Why this role matters: As the Director of Product for BSS & Platform Services, you will be accountable for driving Vonage’s product strategy for the shared platform capabilities that span across Lead-to-cash (BSS), Data Analytics, Identity Management, Accounts & Users and API Gateway. You will lead and guide a team of product managers focused on evolving and transforming our critical shared and platform services for both internal and external users, from sales, commercial and revenue operations to developers and customers. This role’s primary function is to be the owner of the roadmap and vision for the BSS and Platform Services. You will be responsible for developing and executing on our future product strategy. You will lead a skilled team of Product Managers and collaborate with Engineering, Operations, Sales and Marketing functions to enable growth and profitability. You will engage with customers and internal teams to understand their needs and help them successfully grow their businesses. Your key responsibilities: Take comprehensive ownership of the Lead-to-Cash (BSS), Data analytics, Identity, Accounts & users and API gateway product offering in terms of product strategy, product capabilities, competitiveness and differentiation, profitability, compliance, certifications, security and architectural evolution Define and execute product strategy, including the evolution of AI integrations and capabilities Operationally manage the team Collaborate closely with other Portfolio Leaders, Product Managers, Sales & Marketing leaders, Carrier Team & Engineering Leadership. As Product Director of a large shared service Product line, you will be responsible for constant prioritization and trade offs across all product lines Drive development speed and efficiency in collaboration with Engineering and Operations Provide strong stewardship of the digital transformation of our business support