E-commerce Operations & Data Analyst

Position Type: Remote Working Hours: U.S. Business Hours About the Role We’re hiring a E-commerce Operations & Data Analyst to support the day-to-day logistics, inventory, and operational reporting functions of a growing ecommerce business. This role is primarily focused on logistics coordination, inventory management, operational reporting, and spreadsheet-based analysis. Alongside operations responsibilities, you’ll also help improve internal workflows using AI tools like Claude and ChatGPT — supporting areas such as reporting, dashboards, automation, and repetitive task optimization. This is not a highly technical engineering role. We are looking for someone with strong logistics and operational thinking who is comfortable using modern AI tools to improve efficiency and systems over time. What You’ll Be Doing Logistics & Inventory Operations Manage freight and shipment coordination end-to-end Track deliveries and coordinate with warehouse partners Create and manage purchase orders based on inventory forecasting and sales trends Support inventory planning and stock management Maintain accurate logistics and inventory records Coordinate operational workflows to ensure smooth day-to-day execution Ecommerce Operations & Reporting Manage and update product data inside Shopify Maintain operational spreadsheets and inventory trackers Generate reports related to sales, returns, customer service, and product performance Analyze operational data to identify trends and improve decision-making Support operational planning through accurate reporting and forecasting AI & Workflow Improvement Use tools like Claude or ChatGPT to improve workflows and efficiency Help build dashboards and automate repetitive operational tasks Support simple AI-driven reporting and internal process improvements Collaborate with developers when more technical integrations are required Continuously explore ways AI can improve operations, reporting, and internal systems What Makes You a Strong Fit You