Electronic Trading Application Support Engineer

Location: London, UK Employment Type: Permanent On-Prem: 5 days per week Talan Consulting UK The Role As an Electronic Trading Application Support Engineer , you will join a global Production Support team responsible for supporting a highly available electronic trading ecosystem across Rates and Credit markets. You will work closely with traders, quantitative development teams, infrastructure engineers, architects and third-party vendors to ensure the stability, performance and availability of critical trading systems operating across multiple global locations. The environment consists of Windows and Linux servers supporting pricing platforms, algorithmic trading components, STP workflows, market connectivity solutions and low-latency trading infrastructure. This role operates within a global follow-the-sun support model, collaborating with teams across London, New York, Montreal, Singapore and Mumbai. Key Responsibilities Production Support & Operations Provide day-to-day production support for business-critical electronic trading platforms. Monitor platform health, performance, capacity and availability across multiple environments. Investigate, manage and resolve production incidents while minimising impact to trading activities and business users. Take ownership of incidents from identification through to resolution and post-incident review. Participate in on-call support and out-of-hours maintenance activities on a rota basis. Platform Engineering & Continuous Improvement Contribute to the design, implementation and optimisation of support and monitoring solutions. Drive improvements in platform resiliency, stability, scalability and performance. Identify opportunities for automation and operational efficiency. Support platform upgrades, migrations and infrastructure refresh activities. Analyse and optimise system performance including CPU, memory, network and application-level metrics. Change & Release Management Plan, coordinate and execute production release