Employee Relations Manager

Job Title: Employee Relations Manager Job Location: Remote, North Carolina, United States of America Job Location Type: Remote Job Contract Type: Full time Job Seniority Level: Environmental Conditions: Office Work Schedule: Standard (Mon-Fri) Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As a member of the Culture and Colleague Engagement platform, the Employee Relations (ER) Manager will be responsible for conducting sensitive investigations into potential policy and/or Code of Conduct violations. The ER Manager will act as a neutral party through all aspects of the investigation and will ensure a timely, fair, and quality process for all involved parties. This position requires knowledge of professional and ethical investigation standards and/or human resources processes and procedures. The incumbent must possess the ability to quickly issue-spot employment and Employee Relations matters and be able to advance appropriately or suggest recommendations that align with our cultural values. Key Responsibilities: Partner with HR leaders to build and sustain positive employee relations programs and best practices. Lead employment investigations for sophisticated in-scope ER investigations while providing advice to HR Partners on conducting investigations and other formal ER procedures in difficult cases. Advocate for the ethics hotline and coordination of associated programs. Coordination and facilitation of investigations training and other ER learning and development initiatives to assigned HR team. Provide thought leadership on embedding a true continuous performance improvement culture, including review and management of updates to Performance Improvement Program (PIP) procedures and associated supporting PIP plan materials. Guide and mentor Managers and HR through PIP process. Preparation and training of HRGs on template toolbox materials (invitations to disciplinary and grievance hearings, investigation meeting minutes, investig