Engineer II, Global Product Support

Step into a career with ASM, where cutting edge technology meets collaborative culture. ​ For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential. Job's mission As an Engineer II, Global Product Support at ASM, you will play a key role in ensuring the successful introduction, deployment, and lifecycle support of ASM's advanced semiconductor equipment. Acting as a system-level technical expert, you will work closely with Product Development, Manufacturing, Field Service, and Customer Support teams to drive New Product Introductions (NPI), continuous product improvements, and field readiness. This role is ideal for an experienced semiconductor equipment engineer who enjoys solving complex technical challenges, leading cross-functional initiatives, and bridging product development with customer-facing operations. What you will be working on Own assigned products throughout the product lifecycle, from concept and development through alpha, beta, and product release phases. Serve as the system-level product expert across hardware, software, electrical, and process domains. Lead New Product Introduction (NPI) and Continuous Improvement Program (CIP) activities to ensure successful product deployment and operational readiness. Develop test plans, coordinate demo lab activities, and support field implementation readiness for new products and features. Drive Design for Service (DFS) and Design for Install (DFI) initiatives through product de