Engineering Manager - Growth + Onboarding

ABOUT PIVOTAL HEALTH Pivotal Health is the leading technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape. Today, many providers face persistent underpayment from health insurance companies, despite delivering high-quality care. While processes like IDR (Independent Dispute Resolution) were designed to promote fairness, they’re often administrative-heavy, time-consuming, and difficult to navigate without the right tools. Pivotal Health combines software, data, and service into a seamlessly integrated, AI-driven platform that simplifies these complex reimbursement workflows. We help providers efficiently dispute underpaid claims, reduce administrative burden, and recover the reimbursement they’re entitled to; without adding more work to already stretched teams. Our full-service IDR solution is just the starting point. We’re building solutions that enable providers to operate with clarity, control, and confidence across the reimbursement journey. ABOUT THE ROLE We're hiring a hands-on Engineering Manager to lead the Growth & Onboarding team at Pivotal Health. This team owns the systems and experiences that sit at the earliest and most visible part of the customer lifecycle like onboarding flows, customization tooling, benchmarking tools, and the surfaces that support sales and marketing in bringing new providers onto the platform. This is a high-visibility role with real cross-functional scope. You'll work closely with product, sales, and marketing, not just engineering, and you'll be building a team from the ground up as the Growth & Onboarding function gets staffed. The right person brings strong customer experience instincts, knows how to lead a mix of backend and full-stack engineers, and can shape how a new team operates from day one. This is a true player-coach role. You will write code, drive delivery, and raise the bar for engineering quality today while also developing the team and establishing a