Engineering Technician

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers. Summary This role supports media events for new model releases and delivers vehicle-related technical assistance for product quality, engineering, and technical support. Responsibilities include investigating and validating warranty and test parts, performing repairs and maintenance on fleet and prototype vehicles, and supporting labor time study (LTS) activities through documentation and analysis. Essential Duties & Responsibilities Support media events for new model introductions and provide technical assistance related to vehicle quality, engineering, and service operations. Investigate, inspect, and install warranty and test parts, including test driving vehicles to validate performance. Validate current labor times for labor time guides and assist LTS Engineering Technicians, including written and video documentation of findings. Assist Product and Accessory Quality Engineers with Labor Time Studies and ensure accurate self-documentation of all procedures. Perform repairs, maintenance, and PDI inspections on fleet vehicles, test vehicles, and new model prototypes. Provide technical support for all vehicle quality improvement activities. Review vehicle records, determine necessary repairs, and maintain up-to-date knowledge of recalls, service campaigns, and warranty repair procedures. Create and maintain Repair Orders (ROs) for all work performed. Or