Enrolment Specialist

Company Background: At Write Edge , we specialise in providing high-quality English and Writing tuition classes for Primary and Secondary school students in Singapore. The English enrichment centre was founded in 2014 with a vision to deliver exceptionally effective lessons that help to build a strong foundation in the English language and nurture writing skills in young students. From just 12 students and 1 branch in Lorong Ah Soo, Singapore, Write Edge has since expanded to 8 physical branches,1 online arm called WELearn and also offers online classes to students in Malaysia. With decades of combined teaching, curriculum and education management experience, we’ve got a well-seasoned team at the helm. We work very hard to help our students have the best experience at Write Edge and take great pride in what we do. Job Description: We are looking for a driven, resourceful, committed, responsible and independent individual to join our team. The Enrolment team is in charge of the student enrolment and customer experience of the centre together with the Head of Operations at Write Edge . We are also in charge of helming various events and spearheading different projects to reach our goals for the Singapore Market. Your insightful contribution will help to develop, expand and maintain our existing business processes and systems. In your role as the Enrolment Executive, you will work with the Marketing and Customer Relations departments on increasing student enrolment, improving student retention and developing new processes and protocols. This includes the professional handling of enquiries and registration across the full range of WE's services and activities. Job Responsibilities: Day-to-day • Drive enrolment, retention and conversion rates in existing and new locations • Professional handling of enquiries and registrations across WE's full range of services and activities • Manage Open Houses to ensure tight follow up and service • Develop a deep understanding of orga