Enterprise Account Manager

The Opportunity Join Sitetracker as an Enterprise Account Manager and play a pivotal role in expanding some of our most strategic customer relationships. You'll be responsible for driving revenue growth within existing enterprise accounts, increasing Net Revenue Retention (NRR), and ensuring customers continue to realize meaningful business value from their investment in Sitetracker . This is far more than a traditional account management role. You'll navigate highly matrixed global organizations, build trusted relationships with executive stakeholders, and uncover expansion opportunities across multiple business units. The strongest performers thrive in complexity. They confidently multi-thread enterprise accounts, influence C-suite decision makers, and consistently identify opportunities others overlook. If you're energized by owning high-value enterprise relationships, leading cross-functional deal teams, and directly shaping Sitetracker 's enterprise growth strategy, this role offers the visibility, autonomy, and impact to define the next stage of your career. What You'll Do As the Enterprise Account Manager, you'll own a portfolio of enterprise customers, partnering with them to identify expansion opportunities that increase customer value while driving sustainable revenue growth. You'll build and execute long-term account strategies, develop comprehensive account maps across complex organizations, and cultivate executive relationships that position Sitetracker as a trusted strategic partner rather than simply a software vendor. You'll lead sophisticated commercial conversations throughout the customer lifecycle, managing enterprise expansion opportunities from discovery through negotiation, procurement, legal review, and contract execution. Working closely with Customer Success, you'll ensure customers achieve meaningful product adoption and measurable business outcomes, creating the foundation for continued growth and long-term partnerships. Success in this r