ERS-NETA Electrical Training Specialist - REMOTE

Brief Job Description: Develops and conducts programs to train clients and internal company employees. Develop course materials to include manuals, training aids, Instructor outlines, and audio/visual materials. Job Summary: Perform internal and external technical training on safe operation and maintenance and testing of electrical power system equipment. Perform internal training of ERS and HVM field service associates on operation and safe NETA based testing and maintenance of electrical power system equipment. Perform external training of ERS and HVM client personnel on operation of electrical power system equipment and electrical safe work practices. Responsible for developing, preparing, and conducting technical training programs. Develop content and instructional materials used in training delivery and design exercises to enhance classroom lecture content. Responsibilities: Assist in developing and administering new training programs. Develops outline, text, handouts, tests and designs of laboratory exercises. Review classes and provide support and assistance to other instructors. Administers written and practical exams and writes performance reports to evaluate trainee’s performance. Perform field maintenance and testing support. Provide training course development and support. Participates in meetings, seminars, and training sessions to obtain information useful to Training Services Service Center. Competencies: ​To perform the job successfully, an individual should demonstrate the following competencies: Customer Focus – Is dedicated to meeting the expectations and requirements of internal and external customer; Gets first-hand customer information and uses it for improvements in products and services; Acts with customers in mind; Establishes and maintains effective relationships with customers and gains their trust and respect. Decision Quality – Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her soluti