EU Data Act Compliance Operations Specialist

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers. Our premium automotive client, Jaguar Land Rover (JLR), is on a mission to become the proud creator of the world's most desirable modern luxury brands for the most discerning clients through delivering exceptional client experiences and support, and we need great people to help make that vision a reality. The EU Data Act Compliance Operations Specialist to manage customer and business requests relating to its EU Data Act (EUDA) services. The role supports the delivery of compliant, efficient, and customer-focused operations by managing business onboarding, KYB verification, VIN ownership validation, data-sharing requests, and customer communications. The role supports the delivery of compliant, efficient, and customer-focused operations by managing business onboarding, KYB verification, VIN ownership validation, data-sharing requests, and customer communications. Working closely with Compliance, Legal, Operations, Product, and Technology teams, the EU Data Compliance Case Manager ensures all customer and business requests are processed in accordance with regulatory requirements, operational policies, and service level commitments. The role requires strong attention to detail, excellent customer service skills, and the ability to manage multiple cases whilst maintaining a strong focus on compliance, quality, and customer experience. Key Responsibilities: