Field Deployment Engineer (Entry Level)

Role Overview Focal builds intelligent robotic radiant heating systems for outdoor restaurants. Our products combine precision mechanics, electronics, and sensing to deliver targeted warmth using far less energy than traditional heaters. We’re hiring a Field Deployment Technician to execute installations and perform on-site service for our robotic heating systems. This is a hands-on role focused on installation quality, system setup, and reliable field servicing. You’ll work closely with our engineering and operations teams to ensure deployments are clean, consistent, and on time. You are the last step between our product and real-world performance. Installation quality matters. What You’ll Do 🔧 Installation & Commissioning - Prepare and maintain deployment equipment and materials - Perform on-site installation of electromechanical heating systems - Most installations follow structured checklists and documented procedures. - Read and interpret install documentation - Perform system commissioning, including: - Computer-based system registration - Mechanical integrity checks - Electrical verification - Networking equipment setup and connectivity validation - Functional testing and calibration - Ensure installations meet internal quality and safety standards 🛠 Troubleshooting & Field Engineering - Perform basic troubleshooting across mechanical, electrical, and networking components. - Replace units, perform repairs, and validate issues and fixes. - Execute scheduled maintenance visits. - Document site conditions and service outcomes. 📊 Light Operational Support - Flag recurring issues to engineering via forms or service logs - Maintain clean service logs - Suggest small improvements to install checklists - Coordinate install timing with site managers You Might Be a Fit If You - Have technical training in mechanical, electrical, robotics, or a related field or equivalent hands-on experience installing or servicing connected hardware systems - Have 1–3 years of exper