Field Service Engineer – Gas Analysis Systems & Aftermarket Growth

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. We're looking for an experienced Field Service Engineer to join our team in Indianapolis, United States. In this role, you will deliver expert technical service and support for our gas analysis systems while driving aftermarket growth and customer success. You will work independently and collaboratively in the field, performing complex installations, commissioning, and troubleshooting activities, while serving as a trusted technical advisor to customers. This position offers the opportunity to combine deep technical expertise with business development and continuous improvement in a dynamic, customer-focused environment. **Technical Service Delivery** Install, commission, calibrate, test, inspect, troubleshoot, repair, and maintain gas analyzers, sample handling systems, and related instrumentation at customer sites and selected in-house locations Perform Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), startup activities, and post-installation performance verification to ensure system readiness and compliance Interpret electrical schematics, wiring diagrams, P&IDs, technical manuals, and quality documentation to diagnose system issues efficiently and safely Support pre-shipment system build verification and technical readiness in collaboration with engineering and manufacturing teams Prepare accurate service, commissioning, calibration, and failure analysis reports in line with quality, regulatory, and customer requirements **Customer Success and Commercial Impact** Serve as a trusted technical advisor to customers by identifying reliability risks, asset performance gaps, deferred maintenance exposures, and upgrade opportunities Support the g