Field Service Engineer

Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. Smiths Detection is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security. Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security. This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day. Providing technical leadership across large installations and projects, you’ll bring a strong electronic technical problem-solving mentality and exceptional product knowledge. You’ll need to be a great communicator, happy to act and take ownership of technical challenges – and be comfortable involving the right people to get the job done. In addition to providing leadership to junior colleagues, you’ll be responsible for planning and executing technical installations, resolving technical issues and driving customer satisfaction. That means making sure you keep up-to-date on the technical aspects of all products, acting as a champion for a specific product or range: You’ll also be expected to: Make technical contributions across design, quality assurance, manufacture, installation and commissioning, operation or maintenance of Explosive Trace Detection, X-ray, CT or AMD products, equipment, systems, processes or services. Maximise the customer’s operational performance and providing customer assistance where required Assesses product/equipment performance and recommend modifications or improv