Field Service Engineer

Field Service Engineer (32-40 hours) Join VL Test Systems Ltd (VLT)as a Field Service Engineer, servicing and supporting our equipment at customer sites across the UK, including inspection, maintenance, calibration, and testing. You will also troubleshoot breakdowns, carry out repairs, and proactively advise customers and the service team to ensure optimal performance and reliability. About us VL Test Systems Ltd (VLT), with its UK headquarters in Buckingham, UK, is a leading supplier of high-quality commercial vehicle testing equipment. With over 60 years of experience, VLT designs, manufactures, installs, services, and calibrates equipment across the UK fleet-testing market and at all MOD sites worldwide. We offer a complete range of DVSA-approved solutions: roller brake testers, ATF test lanes, headlight beam testers, tyre inspection systems, tachograph calibration devices, and hydraulic wheel play detectors. With more than 20 mobile service engineers, a dedicated technical team, and strong sales support, we provide end-to-end solutions that ensures compliance, minimizes downtime, and delivers value to our customers. Our combination of technical expertise and customer focus has made VLT a trusted partner in commercial vehicle fleet management. By joining us, you will be part of a professional yet down-to-earth culture where quality, reliability, and teamwork come first. Your role In this role, you ensure high customer satisfaction by minimizing equipment downtime through effective service, calibration, and repair activities. You work closely with customers and internal teams, manage schedules and resources efficiently, and ensure all work is clearly documented and communicated. You also support installations, train customers, uphold safety standards, and continuously develop your technical skills. Your key responsibilities include: Your primary accountability is to ensure that customers who have purchased equipment from VLT are satisfied by having limited equipme