First Party Fraud Ops Specialist

Who We Are Imprint helps the world's best brands grow the lifetime value of their customers. We started with co-branded credit cards and rebuilt them to be smarter, more rewarding, and brand-first. We partner with companies like Crate & Barrel, Rakuten, , H-E-B, Fetch, and Shell to launch modern credit programs that deepen loyalty, unlock savings, and drive growth. But the card is just the beginning. We combine advanced payments infrastructure, intelligent underwriting, and deep customer data to create delightful and personalized experiences for members as well as efficient and profitable relationships for our brand partners. Our robust technology and world-class operations allow us and our brand partners to offer powerful financial products without becoming a bank. In the U.S., co-branded cards alone account for over $300 billion in annual spend, and most still run on decades-old legacy bank systems. Imprint is the modern alternative: flexible, embeddable, and built for how people actually pay today. Backed by Kleiner Perkins, Thrive Capital, Ribbit, and Khosla Ventures, we're building a world-class team to redefine how people pay and how brands grow. If you want to move fast, solve hard problems, and own real outcomes, we want to meet you. The Team Robust risk strategy and risk operations sit at the heart of the branded credit card platform and enable delivery of credit/fraud losses in line with our risk appetite while providing outstanding experience to customers. These risk capabilities and processes are constantly evolving to have industry leading risk discrimination and foster a sustained source of competitive advantage for Imprint and value addition to our merchant partners. Risk decisioning via automated strategy rules and manual operations are done via a nimble and modern technology platform to enable decisioning of millions of customers and transactions with a very high degree of precision and accuracy. The Job This role would be a key role within the Frau