Forward Deployed Engineer (Immuware)

Propelus ® simplifies workforce compliance management across healthcare. Our innovative technology and strategic partnerships empower millions of professionals, their employers, and regulators to work together, creating a connected and efficient healthcare ecosystem. As a trusted leader for over 20 years, Propelus has focused on bringing more good into the lives of the people and organizations serving healthcare. We deliver seamless compliance solutions to millions. We leverage market-leading technology and essential data to simplify complex operations, reduce risk, and champion a safer, healthier, and happier workforce. About the Role Immuware's customers, including Employee Health nurses; occupational health managers; and compliance professionals, work in one of the most requirement-heavy environments in healthcare IT. Regulations shift. Organizational structures change. New workflows emerge. Each of these changes often means hands-on work is needed inside their Immuware environment. The Forward Deployed Engineer (FDE) exists to meet that need. It's a technical role embedded in the post-sales customer experience. It is not account management, not billable project work, and not break-fix support. The FDE shows up on customer calls, understands exactly what a health-system nurse manager is trying to accomplish, and gets it done. This is a process that happens through configuration, scripting, integrations, or code, and by partnering with product and engineering when the problem is bigger than one person. The FDE owns the technical depth: live solutioning, hands-on building, and the bridge between customer needs and internal product and engineering teams. What You'll Do As our Forward Deployed Engineer (FDE) you will own the technical resolution of customer problems end to end, from understanding the need, building the fix, landing it with product and engineering when it's bigger than you, to ultimately serve as the bridge between customer needs and internal product