Forward Deployed Engineer - Migration

🤙🏼 About gaiia At gaiia , we're building the leading platform for Communications Service Providers (CSPs) that truly care about their customers. Our core product is an operating system (OS) for telcos that manages billing, operations, automation and everything in between. We're passionate about taking care of our people, and it's not just lip service. We want you to focus on your job while we care for everything else. We offer competitive pay and benefits, flexible vacations, attractive stock options, unparalleled transparency, and a 100% remote environment. We're excited to have you join us for your next career adventure! 🎭 Role & Team As a Forward Deployed Engineer - Migration (FDE) , you'll work closely with customers and internal teams to plan and execute data migrations onto the gaiia platform — from initial discovery through to validated data in production. You combine customer-facing solutioning with hands-on technical execution, owning the migration end-to-end. 💻 What You're Going to Do Migration Discovery & Solutioning: Conduct discovery sessions to understand customers' legacy environments — source systems, data models, and OSS/BSS layers. Assess and design the migration approach, documenting scope, data mappings, constraints, and cutover strategy. Help customers and internal stakeholders understand trade-offs and priorities — what's in scope, how far back to migrate history, and how data will be reconciled. Technical Execution: Explore unfamiliar source systems and extract data via SQL, APIs, manual exports, and backups. Transform data into gaiia 's standard format using declarative mapping files, then load, validate against target schemas, reconcile, and import. Plan and run cutover: delta migrations, downtime considerations, and rollback — monitoring production data and resolving discrepancies after go-live. Delivery Leadership: Own the migration relationship end-to-end — discovery, solutioning, execution, and post-cutover stabilization. Build repea