Forward Deployed Product Manager

TLDR Come own how enterprise customers adopt, integrate, and scale Neon’s AI automation platform. You’ll lead technical implementations, design and improve customer workflows, diagnose root-cause issues, and translate requirements between customers and engineering. Ideal candidates bring strong analytical and technical problem-solving skills, thrive in ambiguity, and have experience operating in hybrid product + customer-facing roles. ABOUT US: JOIN THE TEAM MAKING LIFE-SAVING DRUGS ACCESSIBLE The crisis: Sarah delayed cancer treatment for weeks facing $30,000 monthly costs. Marcus's autoimmune condition worsened while battling insurance denials. Over 50% of critical prescriptions are abandoned due to: - Cost barriers: Patients with high copays are 5x more likely to abandon treatment - Insurance maze: Complex prior authorizations block access - Logistical challenges: Coordinating medical visits for treatments Our solution: Neon's technology eliminates these obstacles by automating patient access workflows for pharma companies: —automating authorizations, streamlining benefits verification, and unlocking financial assistance. Join our mission: We want to live in a world where every patient can navigate the healthcare system with ease, especially when it matters most. Help us ensure that access to medicine is determined by clinical need—not bureaucracy or financial constraint. When Neon succeeds, patients access life-saving treatments without bankrupting their families, while we build an AI automation powerhouse serving healthcare's biggest enterprises. WHY JOIN NEON? - Frighteningly ambitious: We’re not just idealists. We’re seasoned builders. On a mission to build a $200B+ company—on the scale of Palantir or ServiceNow—serving the largest healthcare enterprises. - Experienced founding team: Built by exited founders, YC & MIT alum, ex-Tesla, ex-Google engineers. - Hypergrowth with stability: We went from initial idea to 7+ figure customer contracts in just 4 months—i