Full-Time Call Center Customer Service Agent

🚨 NOW HIRING: Temporary Disaster Response Agents 🚨 Frontline Call Center is seeking qualified candidates for a temporary disaster response project. This assignment will move quickly once candidates receive client clearance, so applicants must be responsive, prepared, and able to complete all onboarding and training requirements within the required timeframes. All shifts available 24 hours a day. Required States: FL, NC, SC, GA, PA, TX, VA Background Check and Client Clearance All candidates must successfully complete the required background check. Potential disqualifying factors may include: Bankruptcy Recent felony convictions Unresolved financial obligations, including tax evasion or defaulted federal student loans Final eligibility decisions are made through the client’s background-screening Computer and Equipment Requirements All requirements are mandatory for this project. System and Environment Requirements Quiet and distraction free working environment Laptop or desktop maintained by the Employee and at least meeting these specifications: Dual Monitors Windows 11 based PC (no MACs or Chrome Book) Processor [CPU]: Intel Core i5 or higher Processor: Intel, i5, i7 or i9 (recent generation)/AMD Ryzen 3, 5, 7, or 9 (recent generation) Memory [RAM]: 16GB with 12GB useable DDR4 Storage [Drive]: 256GB SSD (Capable of storage upgrades) Screen Resolution: 1366x768 Necessary Connections: RJ-45/Ethernet, HDMI Out A high-quality USB headset compatible with the above computer A reliable method of taking and placing work contacts A reliable method to contact the Employee Call-Out Line Hardwired internet connection at least meeting these specifications: 20 Mbps download speed or higher 10 Mbps upload speed or higher 20 ms latency or less Internet Requirements: Candidates must complete a test through Speedtest.net and provide clear screenshots showing: Download speed of 20 Mbps or higher Upload speed of 10 Mbps or higher Ping of 20 milliseconds or less Additional Equipment: