Global CS Analytics Lead (Remote in Barcelona/Madrid)

Company Description At Docplanner Group, we’re on a mission to help people live longer, healthier lives. As the world’s largest healthcare platform, each month, we connect 24 million patients with 280k doctors across 13 countries (through brands like ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda). Our marketplaces, SaaS and AI tools simplify daily tasks and help doctors, clinics and hospitals work more efficiently, so they can focus on what really matters: caring for their patients. Learn more about our products here: https://pro.doctoralia.es/pro.doctoralia.es http://pro.doctoralia.es Why join us? 📊 Real impact – We help doctors help patients. Your work truly makes a difference. 📈 At scale, yet agile – 3,000+ employees, but still fast, flexible, and hands-on. ✨ Shape the future, sustain growth – Make a difference now and build for long-term success. Job Description Leading the analytics team - Manage and grow a team of 2-3 analysts: organise workload, set priorities, and keep a healthy pace using agile ways of working (sprints, backlog, clear intake) - Coach analysts to grow technically and professionally; hold them accountable for quality and impact, not just output - Coordinate and align with stakeholders, both global and local, ensuring the team's work lands where it matters most AI-first team & tooling - Coach and upskill the team to work AI-first; using AI to query, code, and analyse faster and more consistently - Set the foundations for this to scale: shared libraries, reusable code, and architecture (e.g. GitHub-based repositories) so AI-first practices are systematised, not dependent on individual habits Driving analytics for Individual Doctors & Clinics - Partner directly with the VP of Individual Doctors and the VP of Clinics to understand their businesses, identify gaps, and surface opportunities - Lead deep dives that go beyond describing what happened to explain why, and what to do about it - Propose, run, and analyse experiments (A/