Global Operations Engineer (Product & Change Management)

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. GLOBAL OPERATIONS ENGINEER (PRODUCT & CHANGE MANAGEMENT) Starlink is delivering high-speed broadband internet around the world. This role combines traditional business planning and analysis with broader business strategy and decision-making, offering direct support to Starlink leadership. The Global Operations team sits at the heart of daily operations, driving both near-term execution and long-term planning. In this position, you will analyze data, craft actionable recommendations, and lead cross-functional efforts to make and implement key decisions. RESPONSIBILITIES: Guide planning and resource management across multiple verticals of Starlink for product and change management, including development of business models. Identify initiatives for improvement of Starlink's business outlook, including developing, tracking, and executing business initiatives with Starlink's leadership. Identify and lead implementation of process and system enhancements to improve handoffs and execution across various teams, evolve the customer experience, or scale the business while balancing resources. Collaborate and partner with cross functional teams to build a strong network across departments and external resources to ensure product compliance. Define processes and build tooling to support the expansion of resources while maintaining or reducing risks and remediating gaps in change management workflows. Work with stakeholders to improve value streams and operation efficiencies for broader company impact and the scaling of systemic updates. BASIC QUALIFICATIONS: Bachelor’s degree in STEM, business, economics, or finance. 2+ years of experience in operations/process improvements. 2+ years of experience with