Go-To-Market Product Operations Manager

Change the way the world travels Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours. Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step. Team mission The GTM Tooling team owns the systems, tools, and standards that let GetYourGuide’s commercial teams move faster with less friction—turning everyday platform pain points into scalable, self-serve capabilities. We’re the connective tissue between Sales, Business Operations, and technology, using AI and smart process design to create leverage rather than manage chaos. Your mission Connect the business to the platform: Be the voice of Sales when the platform gets in their way, turning feedback and challenges into real opportunities for improvement, while championing GYG's Salesforce process documentation as our organization evolves. Help shape the GTM tooling roadmap: As part of the GTM Tooling team, contribute to defining and driving the roadmap - spotting patterns in Sales needs, translating them into prioritized initiatives, and partnering with GTM colleagues to land changes with the right governance and enablement so they stick. Scale support without scaling headcount: Build AI-assisted, self-serve tools that empower the sales team to solve everyday platform issues on their own, and own end-user administration — access, roles, reviews, and cleanups — making the routine effortless. Make data accessible: Equip the sales team with the tools, templates, and standards to answer their own data questions with confidence, and govern the reporting environment — structure, naming, and access — so self-service reporting stays consistent and trust