Head of Accounts

About Orium Orium builds smart, modern commerce solutions that help enterprise brands move faster and stay ahead. By bringing together AI, data, and composable systems, we create experiences designed for collaboration between people and intelligent agents— helping our clients work more efficiently, adapt quickly, and gain a long-term competitive edge. With more composable launches than any firm in the Americas and deep expertise across commerce architecture, we partner with leading technology providers to deliver scalable solutions that evolve with our clients and accelerate time to value. We blend systems thinking, data-driven design, and intelligent delivery, embedding AI and agents into our own teams to move faster, reduce friction, and co-create with greater precision. The result: adaptive, cross-channel experiences that keep our clients ahead of what’s next. About the Opportunity Orium is entering a new phase of growth, where expanding and deepening existing client relationships is as critical as acquiring new ones. We’re hiring a Head of Accounts to define and lead how we grow, manage, and scale our current client portfolio. This is a strategic leadership role responsible for transforming account management into a disciplined, insight-driven, and AI-enabled function that consistently drives customer lifetime value. This role owns the account growth engine end-to-end: team leadership, commercial outcomes, and the operating discipline needed to convert expansion opportunities and ensure Orium has a repeatable approach to account planning, forecasting, and sales operations. You will manage Account Managers and work closely with Delivery, Line of Business Owners, Marketing, and Sales leadership to ensure current accounts are actively managed, forecasted, and expanded, bringing structure to how Orium grows existing relationships through account playbooks, expansion plans, quarterly forecasts, and bookings targets. This person must be a strong consultant in their ow