High-Performance Computing (HPC) Data Center Operator

Join us and make YOUR mark on the World! Lawrence Livermore National Laboratory (LLNL) has turned bold ideas into world-changing impact advancing science and technology to strengthen U.S. security and promote global stability. Our mission spans four critical national security areas nuclear deterrence, threat preparedness, energy security, and multi-domain defense empowering teams to take on the toughest challenges of today and tomorrow. With a culture built on innovation and operational excellence, LLNL is a place where your expertise can make a real impact. We have an opening for a High-Performance Computing (HPC) Data Center Operator to monitor, diagnose, troubleshoot, and repair system faults on a large number of high-performance computer (HPC) systems, storage systems and networks, working under minimal supervision. You will interact with other Livermore Computing (LC) staff to remediate problems and provide advanced technical support in a complicated HPC computing and networking environment, working either Swing (4:00pm – 12:00am) or Owl Shift (12:00am – 8:00am). This position is in the Livermore Computing Operations Group in the LC Division within the Computing Directorate. This position requires full-time on-site presence due to the nature of the work. This position will be filled at either level based on knowledge and related experience as assessed by the hiring team. Additional job responsibilities (outlined below) will be assigned if hired at the higher level. You will Provide intermediate technical support and operational monitoring for HPC systems including large Linux clusters, file systems, storage systems, and associated infrastructure. Apply working knowledge of Linux/Unix systems and use in-house and vendor-supplied tools to monitor systems, diagnose issues, and perform routine repairs and recovery actions. Utilize the Laboratory’s trouble ticketing system, ServiceNow, for problem ticket tracking. Receive, document, triage, and respond to customer i