Holland America Sales Agent – REMOTE - US

Work from Home Sales Agent – Holland America Line Turn Travel Dreams into Reality — From the Comfort of Home Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey. Holland America Line is a premium cruise brand for explorers, foodies, and music lovers looking to see the world in style. We’re searching for passionate Reservation Sales Agents who are ready to help guests plan unforgettable vacations — while working remotely! As a Reservation Sales Agent, you’ll handle inbound calls from Consumers and Travel Advisors, turning inquiries into bookings. You’ll sell cruises, upgrades, and add-ons using your expert product knowledge and strong sales skills. Top performers earn more — sales calls are prioritized for high-converting agents. Not eligible for candidates residing in: AR, CA, CO, DE, HI, ME, MN, NH, NV, NY, OK, SD, VT, WA, WV, WY. What You’ll Do Sell cruises and travel packages directly to consumers and advisors Convert calls into bookings and maximize revenue through upselling Provide top-tier service and first-call resolution for reservation questions Work independently while hitting sales, quality, availability and adherence targets Leverage our tools to create exceptional guest experiences What You’ll Bring One-year minimum of sales experience Strong communication skills Passion for helping people Ability to work from home with reliable high-speed internet Basic computer proficiency Travel industry or call center experience a plus Remote Work Requirements High‑speed Cable or Fiber internet (no satellite or mobile) Minimum speeds: 50 Mbps down / 12 Mbps up Must use a hardwired Ethernet connection (Wi‑Fi not compatible) Schedule Full-time, starting September 8th, 2026 Shifts: Mon–Fri (10:30AM–7:00PM or 10:45AM–7:15PM PT), plus 6 weekend days/quarter Limited PTO during peak season (Jan–Feb); holida