Hospital Transfer Coordinator

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Hospital Transfer Coordinator Location Cleveland Facility Remote Location Department Main Campus Transfer Center-Medical Operations Job Code B99928 Shift Nights Schedule 10:00pm-6:30am Job Summary Job Details **Applicants must reside in Northeast Ohio Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Hospital Transfer Coordinator, fulfilling this goal starts in the office, where you will facilitate the transfer of patients from internal and external facilities into the Cleveland Clinic Health System. You will work collaboratively with fellow caregivers to optimize patient placement to maximize enterprise capacity. This is a remote role. A caregiver in this position works 10:00pm to 6:30am with requirements every other weekend and holiday. A caregiver who excels in this role will: Serve as the initial point of contact from external and internal providers and obtain the necessary information to initiate patient transfers into the Cleveland Clinic Health System. Receive transfer requests from physicians, mid-level providers or representatives from internal and external facilities (e.g., demographic, insurance and clinical data). Coordinate referrals to appropriate medical service as needed for referred patient. Connect referri