HROC Coordinator

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee , we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. Position Overview: As the HR Operations Center Coordinator, you will work under close supervision and follow specific procedures and detailed instructions, via various platforms in our HR Operations Center (HROC). You will be expected to conduct business professionally, efficiently, and accurately. This position provides quality and timely customer service in response to incoming and outgoing inquiries, employee record management and employee lifecycle support which requires exceptional problem-solving skills, effective communication, and deep commitment to delivering a superior customer experience. Job Qualifications: High School Diploma or GED equivalent, Required Pleasant and professional written and verbal etiquette Able to follow standard procedures and script, execute predefined processes from detailed written or verbal instructions and apply knowledge of the process for follow-up and troubleshooting Must have strong typing, database entry skills, and ability to multitask Ability to maintain a positive attitude about workload and expectations, while working independently and in a team environment Have the discipline to work independently in the absence of immediate supervision Maintains attendance and punctuality according to HROC policies and procedures Proficiency with Google Workspace (Drive, Docs, Sheets, and Slides) and/or MS Office Suite (Word, Excel, PowerPoint) Location/Schedule Requirement: This position may be considered for Full-Time Remote or Hybrid work arrangement based on Dutch Bros needs. Shift Work (set schedule), required Available to work weekends, required Based on business needs and service requirements within HROC your job duties may change at any time Key Result Area: Work with internal teams to create recruitmen