ICHRA Account Manager, Seasonal

Join us in creating a better way! At eHealth, our mission is to expertly guide consumers through their health insurance and related options when, where, and how they prefer. We’re creating a better way – one that’s transparent and trustworthy for both our consumers externally and our employees internally. Move your career forward while connecting countless people to the life- changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other. Together, we’re creating a better way to work, united by our common passion to make a difference. The ICHRA (Individual Coverage Health Reimbursement Arrangement) Account Manager is responsible for overseeing and managing the day-to-day administration of ICHRA plans for employer groups and their employees. This role serves as the primary point of contact for clients, ensuring a smooth onboarding experience, ongoing plan support, and high levels of client satisfaction. The ICHRA Account Manager will collaborate closely with internal teams to resolve issues, provide education, and support overall program success. This is a seasonal role scheduled to end 03/31/2027 Pay: $30 HR What you’ll do: Serve as the main liaison between employer groups, employees, brokers and internal teams to ensure a seamless ICHRA experience. Guide clients through the initial onboarding process, including plan design, employee education, and enrollment support. Provide ongoing account management and proactive support to address client questions, concerns, and administrative needs. Monitor and track client accounts to ensure compliance with plan requirements and applicable regulations. Coordinate with internal operations, enrollment, and customer care teams to resolve complex issues efficiently. Conduct regular plan performance reviews and provide insights or recommendations for improvements.