IKEA Tampines - Home Design Project Coordinator

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia, Thailand and Philippines. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA. We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans. We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment. PURPOSE OF THE JOB The IKEA Home Design Project Coordinator plays a key role in ensuring the smooth execution of home design projects by coordinating end-to-end order fulfilment, project timelines, and stakeholder collaboration. The role ensures a seamless customer experience through effective coordination of sales orders, design documentation, installations, and after-sales support. This position provides operational and project coordination support to the sales team, enabling them to focus on business development and client engagement. The Project Coordinator serves as a key driver of project execution, ensuring seamless coordination of processes, systems, timelines, and stakeholder follow-ups to deliver projects accurately, efficiently, and in line with IKEA’s service standards. RESPONSIBILITIES OF THE JOB Coordinate end-to-end administration of home design projects, including sales orders, drawings, floor plans, design plans, and related documentation to ensure accuracy, completeness and timely execution; Coordinate with sales, logistics, installation teams, customer service, suppliers, and third-party partners to ensure alignment and timely project delivery; Serve as