Infrastructure Core Services Process Manager

About Playtech Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprietary technology, Playtech delivers innovative products and services to ensure a safe, engaging and entertaining gaming experience. As the gaming industry's leading technology company, it combines business intelligence-driven software, services, content, and platform technology to drive excellence and innovation across the sector. Read more about who we are and what we do here: www.playtechpeople.com and www.playtech.com Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Embracing differences and maintaining transparency in our processes is the core of Playtech's overall commitment to responsible business practices. Ready to level up your career? Playtech’s Infrastructure unit is looking for a proactive and detail-oriented Infrastructure Core Services Process Manager who can bring structure, clarity, and continuous improvement to our infrastructure environment. Working closely with technical and operational stakeholders, you'll improve and create processes, strengthen service governance, and help teams operate more effectively. Your influential mission. You will... Develop and maintain the Infrastructure Core services catalog, service documentation standards, and operational governance documentation. Analyze, design, and improve operational processes across Infrastructure Core teams. Identify process gaps, risks, and improvement opportunities, driving actions through to completion. Design and establish new operational processes where no formal process currently exists. Promote consistency, transparency, governance standards, and best practices across infrastructure operations. Develop reporting and tracking