Insights Manager

GoodRx is the leading prescription savings platform in the U.S. Trusted by more than 25 million consumers and 750,000 healthcare professionals annually, GoodRx provides access to savings and affordability options for generic and brand-name medications at more than 70,000 pharmacies nationwide, as well as comprehensive healthcare research and information. Since 2011, GoodRx has helped consumers save nearly $75 billion on the cost of their prescriptions. Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans. About this Role: The Insights team is looking for a motivated individual with a mixed-methods research background to serve as an Insights Manager. This person will be responsible for executing large strategic research studies across GoodRx ’s consumer product offerings, as well as delivering relevant analytics and technical support to the team, as needed. Specifically, this person will be responsible for: Product and Audience Research: Designing and executing complex research studies that inform the development and continued optimization of GoodRx ’s subscription services and Core product offerings. Measurement: Managing longitudinal CSAT/NPS and other KPI studies for ongoing internal and external reporting across all GoodRx product offerings. BI/Analytics Support: Delivering analytics support to the Insights team, as needed, working in Redshift, Tableau and Lookr to pull customer data and develop relevant dashboards. This individual’s primary focus will be the end-to-end delivery of iterative research studies, which will require: Leveraging multiple primary and secondary quantitative data sets to answer key questions, ensuring a holistic analysis of problems and potential insights. Managing the execution of research studies, including sampling, data collection, cleaning and weighting to ensure the