Insurance Sales & Service Associate (Remote, Tech Startup)

This job is what Jerry is all about: helping our customers take care of their most important assets, their car and home, with the kind of warmth and speed they didn't expect from an insurance company. Car and home are people’s most important assets, yet the experience of owning them is stuck in the 90s. Every part of the journey - insurance, repairs, financing, maintenance - is fragmented, complicated, and expensive. Jerry .ai is building the first app to help people manage it all. The work is fast-paced, high-energy, team-oriented, and fully remote. A few things our team members love about working at Jerry : Opportunities to shape the customer experience as the product and services are constantly evolving. Competitive wage and benefits (medical, dental, vision insurance, 401K match, paid vacation time). Stock equity — we're a tech startup, and you own a piece of what you're building. Flexible scheduling: a 5-day, 8-hour or a 4-day, 10-hour work week. Fully remote, with work equipment provided. A career path in one of the largest industries in the world — insurance. We pay for your P&C insurance license if you don’t have one yet. And, importantly, the colleagues you work alongside. Ask our team what they value most and the answer is almost always the same: the people and the culture. Jerry is full of people who take their work seriously and take helping each other just as seriously. You don't have to know yet whether you're a sales person or a service person. We will figure this out together through the interview process. As a member in the Customer Operations team, some of your responsibilities could include: Taking great care of our customers. Our team members don't just answer the question asked — they catch the thing the customer didn't know to ask about. A coverage gap. A discount they qualify for. A renewal about to spike. Answering inbound calls from customers shopping auto, home, motorcycle, and other policies, and from policyholders who need something chang