Intake Advocate (PT Weekend)

About Tort Experts At Tort Experts , we are redefining the landscape of performance marketing in the legal sector. Our mission is to democratize access to information for individuals who have been injured, connecting them with law firms that can truly advocate for their rights and achieve successful outcomes. As an innovative, vertically integrated legal case acquisition marketing company, we leverage cutting-edge technology, data-driven insights, and a commitment to transparency to disrupt the status quo. Joining Tort Experts means becoming part of a dynamic team that is passionate about making a meaningful impact. We foster a collaborative environment where creativity thrives, and every team member plays a vital role in connecting qualified claimants with the representation they deserve. If you’re looking for a workplace where your contributions can truly make a difference, and where innovation meets purpose, Tort Experts is the perfect place for you. About the role As the Intake Advocate at Tort Experts , you are the first point of contact for potential claimants who are seeking legal assistance with injury claims. You will guide potential claimants through a screening process to determine eligibility. If eligible, you will assist potential claimants in the completion of initial forms and applications to retain an attorney. Availability: We are hiring for Tuesday - Saturday, morning, midday, and evening shifts. What you'll do Build the initial claimant relationship and confidence in our firm with every prospective claimant interaction Engage in 150 – 200 calls per day in a professional inbound/outbound call center environment Consistently build the claimant relationship and confidence in our partners firms with every claimant interaction while proactively contacting claimants to ensure the relationship is maintained Solve problems and maintain confidentiality Keep updated records and detailed documentation of claimant interactions, concerns, and complaints in a p