IT Administrator (Night Shift)

The IT Administrator will provide technical support, system administration, and operational assistance for the company’s US users and IT environment. This role will focus on Microsoft 365 administration, endpoint management, security monitoring, user lifecycle management, backup and archiving support, and general IT operations. The ideal candidate should have hands-on experience with Microsoft 365, Intune, Microsoft Defender, Synology NAS, backup systems, onboarding and offoarding processes, and end-user support. Experience supporting Autodesk products is an advantage. Key Responsibilities: Microsoft 365 Administration: Administer Microsoft 365 services including user accounts, licenses, groups, mailboxes, Teams, OneDrive, and SharePoint. Support email, calendar, Teams, and collaboration-related concerns. Assist in managing Microsoft 365 security and compliance settings. Monitor and resolve Microsoft 365 service-related incidents. Endpoint and Device Management: Manage company devices through Microsoft Intune. Assist with device enrollment, compliance policies, configuration profiles, and application deployment. Support endpoint troubleshooting for Windows devices. Coordinate device provisioning, replacement, and decommissioning. Security and Microsoft Defender : Monitor Microsoft Defender alerts and assist in investigation and remediation. Support endpoint protection, malware response, and security policy enforcement. Assist in maintaining compliance with company IT security policies. Escalate security incidents as necessary. User Onboarding and Offboarding: Create, modify, and disable user accounts across required systems. Assign licenses, groups, permissions, and application access based on role requirements. Coordinate laptop, software, and account readiness for new hires. Ensure proper access removal, device return, and data handling during offboarding. Synology NAS, Backup, and Archiving: Support Synology NAS access, shared folders, permissions, and user/group