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[IT Delivery Center] Information Security Analyst

Eurofins·Worldwide·Ho Chi Minh City, VN·mid
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Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies. SUMMARY OF ROLE AND OBJECTIVES: The Service Delivery Management crew actively participates in managing the delivery of the Security Services to internal service consumers. The Information Security Analyst (Service Delivery Management is responsible for service management activities for assigned service consumer base, acting as the SPOC (Single Point of Contact) between the service consumers and the Eurofins Group Security, resulting in positive customer satisfaction. From operational perspective, the Information Security Analyst is responsible for the health of security services for internal service consumers. ROLE & OBJECTIVES : Specific Assignments: The main responsibilities of an Information Security Analyst (Service Delivery Management) Role responsibilities: Run all Service Delivery processes and ITSM processes in Security Operations as defined by the Group. Manage and/or oversee the overall Security Services onboarding program for Zones and non-integrated ELEs, including but not limited to set deployment expectations, build project timeline, Onboarding resources management, stream communication across different stakeholders, monitor and report progress, and propose roadblock removal strategies so a compliance metric fo