IT Engineer II, Support (Operations & Automation - Valencia Hub)

Are you ready to trade your job for a journey? Become a FlyMate! Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world. What more do we need to truly be unstoppable? Perhaps, that is you! Who we are: Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology. Today, we’ve digitized payments for more than 3,300+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started! With over 1000+ global FlyMates, representing more than 40 nationalities, and in 14 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow. The Role Flywire is seeking an autonomous, forward-thinking IT Support Engineer II based in Valencia to drive operational excellence and continuous improvement within our global IT Operations team. In this role, you will be much more than an on-site technical contact: you will act as a key Operations Sensor and Automation Partner for our global IT unit. Operating from our vibrant Valencia Hub, you will bridge the gap between local employee experience and global infrastructure standards—identifying root causes, optimizing workflows, and helping fuel our transition toward AI-driven self-service solutions. You will balance hands-on technical troubleshooting and core SaaS administration with physical asset lifecycle management, ensuring seamless onboarding/offboarding, immaculate data integrity, and strict compliance alignment.