IT Engineer

About Us At Quartermaster AI, we believe the ocean should be a safe and sustainably managed resource for all. By leveraging cutting-edge AI and robotics, we unlock capabilities that were only recently impossible. Our distributed open-ocean systems enable every vessel to sense, compute, and communicate, enhancing maritime domain awareness for those who need it most. Our distributed systems only work if the networks and IT backbone behind them are rock-solid — including the classified environments where moving data safely from the low side to the high side is mission-critical. We need a hands-on IT Engineer who can keep the team productive day to day and build the secure network infrastructure our work depends on. The Role As our IT Engineer, you will be a key member of the team supporting how Quartermaster AI works. As a key member of our IT team, you will assist in maintaining IT support and the networking infrastructure that keeps our team and systems connected and secure. You’ll handle everything from help desk requests to senior-level escalations, assist in designing and standing up networks across our sites, and play a supporting role in maintaining the cross-domain environments that let us move data securely between classification levels. This is a hands-on senior role for someone equally comfortable troubleshooting an endpoint, configuring a firewall, and assisting with the setup of a new enclave. You’ll work across IT and security, supporting infrastructure end to end as a member of the IT team, and bring the discipline that classified and defense environments demand. Experience assisting with networks to move data from the low side to the high side and an active clearance will let you make an impact from day one. Key Responsibilities — IT Operations & Endpoint Support Provide comprehensive technical assistance for all levels of issues—from daily help desk tickets to complex, senior-level escalations—collaborating with the IT team to maintain support across h