IT Field Service Engineer

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies. Working hours are Monday - Friday, 09:00 - 17:30. Regular travel between Eurofins Forensics UK sites will be required. Unfortunately, we are unable to provide visa sponsorship for this role. As IT Field Service Engineer you will be responsible for delivering high-quality, hands-on IT support services to users across UK Eurofins Forensic Services locations. The role ensures end user computing, laboratory IT equipment, and site-based technology operate reliably, securely, and in line with operational and compliance requirements. In addition to day to day support activities, the role contributes to IT projects by supporting site-based deployments, technology refresh programmes, upgrades, and operational change initiatives. Working closely with the Lead IT Field Support Engineer, Infrastructure teams, and project stakeholders, the role helps ensure projects are delivered smoothly with minimal disruption to forensic operations. Job Responsibilities Provide on‑site IT support for desktops, laptops, peripherals, and specialist laboratory devices. Provide IT support for forensic laboratories, ensuring minimal disruption to operational activities. Resolve incidents and service requests efficiently in line with agreed SLAs. Install, c