IT Hive Virtual Administrator

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking an IT Hive Virtual Administrator to support and maintains our integrated IT program. The candidate would work alongside other Systems engineers, architects, and technical streams to design, build, and support a streaming and messaging platform. You will also be responsible for overseeing end-to-end agile design, scoping, implementation, and working closely with the development and Service design teams to deliver a quality product as required. The ideal candidate must have hands-on experience working with development and automation around Hive technologies. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. - POSITION RESPONSIBILITIES Key Responsibilities: Responsible for storage, performance tuning and volume management of Hadoop clusters Deploy Hadoop cluster, add and remove nodes, keep track of jobs, monitor critical parts of the cluster, configure name-node high availability, schedule and configure it and take backups. Installs and configures software, installs patches,