IT Infrastructure Service Specialist

Legend Biotech is a global biotechnology company dedicated to treating, and one day curing, life-threatening diseases. Headquartered in Somerset, New Jersey, we are developing advanced cell therapies across a diverse array of technology platforms, including autologous and allogenic chimeric antigen receptor T-cell, T-cell receptor (TCR-T), and natural killer (NK) cell-based immunotherapy. From our three R&D sites around the world, we apply these innovative technologies to pursue the discovery of safe, efficacious and cutting-edge therapeutics for patients worldwide. Legend Biotech entered into a global collaboration agreement with Janssen, one of the pharmaceutical companies of Johnson & Johnson, to jointly develop and commercialize ciltacabtagene autolecuel (cilta-cel). Our strategic partnership is designed to combine the strengths and expertise of both companies to advance the promise of an immunotherapy in the treatment of multiple myeloma. COMPANY : Legend Biotech USA, Inc. JOB TITLE : IT Infrastructure Service Specialist JOB DUTIES : Provide IT support for users in the assigned sites. Manage IT assets and stock. Install, configure, and maintain PCs, peripherals, and mobile devices. Follow up on client questions and problems (hardware and software) until resolved. Document issues and resolutions, producing reports when required. Provide administrative support for IT systems, including user role and access permissions. Improve and maintain customer satisfaction. Interact with external service providers for additional support. Contribute to testing and system quality compliance. Follow corporate policies and procedures. Less than 5% domestic travel within the United States for client visits per year and less than 1% international travel required per year for training purposes. Telecommuting is permitted. MINIMUM JOB REQUIREMENTS: Education Required: Bachelor’s degree in Information Technology, Computer Science, Data Analytics, Engineering, or Science is required.