IT Operations Engineer

Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve residential and commercial customers across the new construction and Repair & Remodel (R&R) markets. Our market-leading portfolio of products spans vinyl windows, vinyl siding, stone veneer, metal roofing, metal wall systems and metal accessories. Cornerstone Building Brands’ broad, multi-channel distribution platform and expansive national footprint includes more than 18,800 team members at manufacturing, distribution and office locations throughout North America. Corporate stewardship and Environmental, Social and Governance (ESG) responsibility are embedded in our culture. We are committed to contributing positively to the communities where we live, work and play. For more information, visit us at cornerstonebuildingbrands.com . Ply Gem Canada is a growing company in the building products industry backed by Cornerstone Building Brands, providing us with stability and strength in the North American market. Cornerstone Building Brands is the largest manufacturer of vinyl windows in North America with brands you’ve come to know and trust. We have endless building product options from standard to specialty to customized to whatever you’re looking for. But it’s our service capabilities that sets us apart. The On-Site IT Operations Engineer is responsible for providing technical support and assistance to the end-user’s community in both IT (Information Technology) and limited OT (Operational Technology) environment. This role requires a strong understanding of IT, and a basic knowledge of OT systems, hardware, and software used in a manufacturing environment. The Technical Services Engineer ensures the smooth operation of IT and OT infrastructure, resolves technical issues, provides user training, and collaborates with internal and external stakeholders to support the integrati