IT Product Delivery Operations Junior Analyst

The House of Commons Administration delivers outstanding services to Members of Parliament and their employees in support of parliamentary democracy. Our success is made possible by our talented and dedicated workforce. We leverage diversity in all its forms and recognize that everyone has valuable contributions to make and the potential for individual growth. If you dream of joining an organization that is small enough for you to be noticed, but big enough to provide you with a meaningful career, then we want to hear from you! The House of Commons’ Digital Services and Real Property is currently looking to staff the IT Product Delivery Operations Junior Analyst position. This position requires on-site presence four (4) days per week. As an IT Product Delivery Operations Junior Analyst, you will contribute to the delivery, administration and ongoing support of Identity and Access Management (IAM) services within a complex enterprise environment. Working under technical guidance, you will support the operation of Microsoft Active Directory, Microsoft Entra ID, Microsoft 365 and Exchange environments, helping ensure secure and reliable access to technology services. You will participate in access provisioning, incident and service request management, deployment activities, operational maintenance and continuous improvement initiatives that contribute to the stability, security and overall health of IAM services. Through collaboration with clients, vendors and technical teams, you will play an important role in delivering secure and dependable digital services across the organization. Top Reasons to Join the Infrastructure Products and Services team : Join a team that plays an important role in delivering secure and reliable technology services that support Canada's parliamentary democracy, while providing opportunities to learn, grow and work with modern identity and access management technologies. Training and development opportunities. Work-life balance /35-hour wor