IT Specialist

About Workstreet At Workstreet , we’re on an exciting journey to help businesses scale securely by designing and implementing cutting-edge security and compliance programs. As a fast-growing startup, we specialize in a wide range of GRC (governance, risk, and compliance) services that support frameworks across SOC 2, ISO 27001, GDPR, CMMC, NIST 800-171, NIST 800-53, and FedRAMP. We empower companies to meet regulatory requirements and enhance their cybersecurity posture from day one. Get to know the Business Operations Team The Business Operations Team is the central operating hub of Workstreet . We oversee the systems, processes, data, contracting, and alignment with adjacent teams and partners. The team includes a few departments and functions, including Deal Desk, Collections, Data and Analytics, Partnership Management, and IT. The goal of Business Operations is to ensure that our data capture is accurate, our processes are sound, and that the information we gather is fueling our decisions. The Opportunity We are seeking an IT Specialist to join our team, focused on delivering seamless onboarding, software access management, and ongoing IT support for team members across the organization. This role will play a critical part in ensuring smooth IT operations, compliance alignment, and an excellent employee technology experience. What you'll do Support IT onboarding - provision, configure access permissions, set up collaboration tools, and deliver an exceptional first-day technical onboarding experience. Support user onboarding processes - securely revoke access, assist with data transitions, and coordinate closely with HR to ensure secure and smooth exits. Provide IT support to internal users- serve as the first point of contact for IT-related issues, including password resets, MFA troubleshooting, access requests, and general support inquiries. Optimize account and license management - maintain company account and license management systems (e.g., Google Workspace