IT Support Engineer

IT Support Engineer – FinTech Investment Banking Location: New York City Work Model: Hybrid (4 days in office, 1 days remote) Position Financial Technology Partners ("FT Partners") is seeking an IT Support Engineer to join our New York office. This is an excellent opportunity for a motivated IT professional looking to build their career in a fast-paced, high-performance investment banking environment. The successful candidate will be responsible for providing first-line technical support to our investment banking professionals, maintaining local office technology, provisioning user devices, assisting with user administration, and ensuring a seamless technology experience across the New York office. This role requires strong technical troubleshooting skills, exceptional customer service, and the ability to thrive in a demanding, client-focused environment. Company Description Financial Technology Partners (aka "FT Partners") is the only investment banking firm focused exclusively on the financial technology sector. We broadly define the sector as the dynamic convergence of technology-based solutions and financial services. FT Partners has been recognized as "Dealmaker of the Year" and "Investment Banking Firm of the Year" by The M&A Advisor and was also named one of the Top Internship Programs by Firsthand (Vault). The firm was founded by Steve McLaughlin, Managing Partner, formerly a senior investment banker in Goldman Sachs & Co.'s Financial Technology Group and Financial Institutions Group in New York and San Francisco. The firm's Founder and senior bankers are highly experienced investment bankers formerly with the financial technology, M&A, and investment banking groups of Goldman Sachs & Co. in New York, San Francisco, London, and Los Angeles. Role Description Responsibilities include: Serve as the primary point of contact for desktop and end-user technical support in the New York office Troubleshoot Windows laptops, Microsoft 365, hardware, software, printers,