L5 Lead Security Operations Centre Specialist

About the team Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Information Security team enables innovation at speed—securely. As digital guardians of DoorDash, Deliveroo, and Wolt, we safeguard our systems and the data of our employees, customers, riders, and partners. We defend against emerging cyber threats and embed security into every facet of the business. From building resilient defenses and responding to incidents to empowering teams with security knowledge, we are trusted partners protecting these global brands from the inside out. About the role The Senior Security Operations Centre Specialist Lead offers a unique opportunity to shape our global Security Operations strategy across a global footprint of DoorDash, Deliveroo, and Wolt. This role provides the platform to optimize our technology and AI investments while pioneering new methods to protect our data, people, and partners. As we expand, your specialist capabilities will be essential to our continued success. What you'll be doing - Lead a team of SOC specialists and analysts, balancing technical work with total ownership of your shift. - Act as the primary decision-maker for critical security matters while overseeing team development, performance, and operational metrics. - Work in a 24/7 global security operations centre, including scheduled night and weekend shifts. - Lead the triage and investigation of security alerts, including phishing, malware, network attacks, security hygiene and privacy related incidents within specified SLAs. - Lead the development and continuously improve operational documentation, processes and playbooks - Build and manage autonomous AI runbooks to automate and scale our alert triage capabilities. - Lead incident response and escalation, ensuring lessons learned are translated into continuous security improvements. - Support the design, development and review of threat-detection use-cases t