Language Partner, Mandarin

Bilingual Mandarin position. This role is fully remote. Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A Language Partner is responsible for supporting new business acquisition efforts by partnering with Territory Account Executives on opportunities that require Spanish language support. This role helps deliver a tailored experience for customers in markets where language barriers may exist and is focused on converting referred demand into new customers through strong collaboration with AEs. Language Partners must be able to assess how restaurants can benefit from Toast ’s end-to-end digital platform, demonstrate how the product works better together, and clearly articulate how Toast can help restaurants run better. Daily activities include calls, emails, product demonstrations, reviewing quotes, sending contracts in the customer’s preferred language, and working closely with Account Executives throughout the sales process. A day in the life (Responsibilities) Partner with SMB Account Executives on opportunities requiring language-specific support Join live discovery calls and product demonstrations in the customer’s preferred language Support deal progression by assisting with communication, clarity, and next steps Review and support quotes and contracts in the customer’s preferred language Help ensure a smooth transition to onboarding when needed Collaborate closely with SMB AEs, Sales Leadership, and cross-functional partners Your Spanish skills will be used on the job to communicate with Spanish-speaking customers and prospective customers, while your English language skills will be used primarily for communicating with other employees at Toast . As with most internal business at Toast , the job application and interview process for this role will be conducted primarily in English. Toast will not sponsor applicants for work