Lead Customer Application Engineer

Job Description Summary The Tendering Engineer for Substation Automation supports business growth by delivering accurate, competitive, and compliant proposals for substation automation, protection, control, packaged with Telecom and M&D systems. In this current role, it is expected that Lead Customer (Tendering Engineer) will manage the entire bid process pertaining to Grid Automation, from analysing client requests to submitting proposals. The focus will be on interpreting customer requirements, defining optimized technical solutions, and ensuring alignment with applicable standards and commercial objectives. It involves close collaboration with internal stakeholders and external partners to develop robust cost models, assess risks, and optimize scope and delivery. The position plays a critical role in securing profitable projects through disciplined tender governance and strong technical judgment. Job Description Key Responsibilities Proposals Management Technical Analysis of customer needs/RFQ to define and offer products/Service/Solutions based on DS Agile / G500/ GPG/ AAA portfolio, Cyber Security, MiCOM and Multilin range of products. In some potential bids, Packaging with Telecom and M&D scopes are to be concluded Ensure Complaint offer to the technical specifications in accordance with tender requirement Identify & Flag Key Risks and ensure the mitigation plan in Risk & Opportunity register Managing & Implementation of the Return of Experience (ROE) Ensure proposals are in accordance with commercial and execution strategies Ensure technical Derogation and approvals intact, if applicable for finalizing the technical solution Ensure completion of site assessments (site visit/review) for Brownfield/Existing Substations & site Maintaining the Typical circuits /schemes /solution in Tendering Tool to facilitate future offerings Ensure the respect of technical and commercial offers time schedule to serve sales force in due time maintaining improvised quality level