Lead Software Engineer - Mobile (Android)

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. About the Team We’re a passionate and fun-loving mobile team made up of Android, iOS, and automation engineers, with a solid mix of experience and energy. We build and maintain multiple mobile apps and multiple mobile SDKs, powering user experiences at scale. Our portfolio includes: Apps: Freshdesk, Freshchat, Freshcaller, and Freshsales (all on Android & iOS) SDKs: Freshchat SDK (for Android, iOS, React Native, and Flutter) Our impact? Over 200,000 active app users More than 200 million active SDK users If you're excited about working across high-impact apps and building SDKs that scale globally, you’ll feel right at home with us. Overview of the Role As a Lead Android Engineer, you own the technical direction of one or more of our Android apps and SDKs. You set the architectural standard, make the consequential technolo