LN Venues, CRM Marketing Manager

Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit . WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment , our people embrace these qualities, so if this sounds like you then please read on! THE JOB The CRM Marketing Manager is responsible for executing lifecycle strategy across venue email and SMS programs. Reporting to the Head of Lifecycle Marketing, this role manages newsletters, post-purchase journeys, fan education campaigns, and support for vertical marketing initiatives. This position focuses exclusively on venue lifecycle communications and ensures campaigns are personalized, timely, and aligned with operations, venue brand fulfillment and revenue-driving priorities. WHAT THIS ROLE WILL DO Build and manage venue newsletters and automated email journeys. Develop post-purchase communications designed to drive ancillary sales and upsell opportunities. Support vertical marketing initiatives across Premium, B2C, and F&B programs. Implement segmentation strategies to improve engagement and conversion. Monitor and optimize performance across key lifecycle metrics. Maintain QA standards and data accuracy across campaigns. Collaborate with Brand an